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FREQUENTLY ASKED QUESTIONS What grade of Matcha is this, and how do I use it? This is our Ingredient Grade Matcha. Sourced from late harvest tea leaves, this grade is our most cost effective. Astringent in flavor but still rich in nutrients, it’s great for supplements and commercial food production. Many customers also use this grade in smoothies and baked goods. Does it contain caffeine? Yes, each half-teaspoon (1g) serving contains roughly 16-20mg of caffeine, about 1/4 a cup of coffee. What are other health benefits? - Rich in antioxidants. Are there other use cases for this matcha? Yes! Many of our customers make a healthy facial mask using our Ingredient Grade, by mixing it with just a bit of water to form a paste. What if I don't like it? If you are not 100% satisfied with your purchase for any reason, just email us and we'll refund your order in full, no questions asked.
We work diligently to ensure your package arrives as quickly as possible. Please understand that factors such as weather, high postal traffic, and carrier performance are beyond our control.
We offer free shipping to the lower 48 states and most items ship within 3 business days of payment M-F excluding federal holidays, often sooner. Unfortunately, we cannot ship to P.O. Boxes—please provide a physical address for delivery.
International Shipping
Items shipped internationally may be subject to customs processing, depending on the item’s customs value.
As the buyer, please be aware of potential:
Delays due to customs inspections
Import duties and taxes required by your country which are paid by you the buyer, not the seller
Brokerage fees due at the point of delivery
For more information, please contact your country’s customs office, or visit eBay’s page on international trade.
PAYMENTAll payments are handled through eBay managed payments.
if you have a question related to payments accepted, you must reach out directly to eBay for further assistance.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund. Returns are accepted up to 30 days from the date of delivery.
Any product you return must be in the same condition you received it and in the original packaging.
Please note all perishable foods are always packaged in a new sturdy corrugated box
and are delivered to our customers before the expiration date.